Honest handling of tuition and cancellations.

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1. What we sell

BasisPointLiquidity sells one product: a subscription to the Foundations tuition track for $29 per month, server-priced at checkout time and billed monthly through Stripe. The Foundations tier delivers self-paced lessons, weekly live office-hours calls, and journal reviews graded against the same rubric the curriculum teaches. This page covers tuition billing, full stop — we do not sell signals, signals subscriptions, or managed accounts.

2. Cancellation: cancel anytime, keep access to the end of the period

You can cancel your subscription at any time from Stripe’s billing portal — the link is in your account page and in every renewal receipt Stripe sends. Once you cancel, the subscription does not renew at the end of the current paid period, and access to lessons, the live calls, and journal reviews continues through that period. There is no fee to cancel, no retention call to sit through, and no “are you sure?” modal.

Cancellations do not retroactively refund the period you have already paid for, because by the time you cancel we have already delivered the lessons, livestreams and grading resources that period paid for. That is the deal and we keep it plainly here so it cannot come as a surprise.

3. Partial-period refunds: we don’t do them

We do not refund a partial-period tuition once that period has begun. Tuition is for the curriculum access delivered during the period; lessons and live calls begin right away, and journal grading is open from the first day. This is the same operating procedure the curriculum itself teaches: no surprise capture once delivery has started.

If you want to test the curriculum before paying, our contact page lists the next cohort start dates and what the early lessons cover; we are happy to walk you through what you are about to pay for before the charge goes through.

4. Duplicate or unauthorized charges: we reverse them

Two situations we always reverse through Stripe, the same week the request arrives:

• Duplicate charges.Stripe-erroneous double-bills — same email, same tier, charged twice in the same window. Write us the day you notice and we reverse the duplicate through Stripe that same week.
• Unauthorized charges.A charge you did not authorize. Write us the same day you notice; we reverse through Stripe, and Stripe’s dispute window applies on top of anything Stripe already rules on.

5. Make us wrong

If a charge or a billing detail looks wrong, write us before opening a dispute or filing a chargeback. We will reply quickly, read the record side-by-side with you, and reverse what turns out to be wrong. Chargebacks are a last resort — we would rather fix the issue in plain.

Email lotlore-2@polsia.app with the date of the charge, the last four digits of the card, and a short description of what looked wrong. We reply within two business days and, if a refund is owed, issue it through Stripe the same week.

6. Why this policy is what it is

Tuition-only revenue is the operating principle the curriculum teaches. The sooner access is granted, the sooner delivery starts; reversing a partial-period refund once lessons are already in your account means we would be charging for lessons we did not deliver, which is the same error the program warns against. We keep the rules honest so the only thing we are selling is the thing we are teaching.

Last updated: 2026-08-14